FREQUENTLY ASKED QUESTIONS

SHIPPING AND DELIVERY

Delivery is free:

·        en France pour toute commande supérieure ou égale à 60€.

·        en Europe pour toute commande supérieure ou égale à 150€.

·        dans le reste du monde pour toute commande supérieure ou égale à 200€.

All our packages are managed by the standard Colissimo delivery service.

Personal delivery is only available at:

·        Bobigny Pablo Picasso - Metro 5

·        Bourget station - RER B

Your orders are generally prepared and shipped the same day. Delivery is made within 24 to 48 hours, except weekends.



ORDERS

You can track your order from your My account sure egyptfootballshop.com.

You cannot modify your order egyptfootballshop.com, but you can contact us by WhatsApp, on our Instagram or Facebook Messenger.

Yes, during national sales periods, flash sales and through promotional codes communicated via newsletters and on our Instagram .

You can pay with:

·       the Paypal platform,

·       secure bank cards with Stripe,

·       in cash on condition of hand delivery.



RETURNS

You have 14 days to return your product to us, provided it still has its original packaging.

Personalized products are neither returned nor exchanged.

Return costs are your responsibility.

Upon receipt of your item, we will process the refund to the original payment method. Once the refund has been made, we will notify you by e-mail.



PRODUCT INFORMATION

We guarantee the authenticity of partner items which are 100% original.

Our collection BY EFS is an original creation egyptfootballshop.

As an online reseller, we have to stay competitive.
Indeed, creating a commercial website remains much cheaper than rent. Savings that allow us to lower fixed costs and therefore selling prices more easily.

This can happen occasionally.

·        if the defect is found, we take care of the return / exchange,

·        if the defect results from improper use, you will be responsible for the costs.

Our partners

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